Privacy Policy
Last updated: May 2026
At Cortex Systems™, a Mopec Group company, we take your privacy seriously. In general, you can visit the Cortex Systems™ website without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information, you can be assured that it will only be used to support your relationship with Cortex Systems™.
Cortex Systems™ provides this online Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used.
Information We Collect
Through the Cortex Systems™ website, you may submit inquiries via our contact form, request access to beta programs, or register to receive product updates. The types of personal information collected may include your name, e-mail address, organization name, and the nature of your inquiry (such as general questions, beta access requests, or product feedback).
In order to tailor our communications and continuously improve our products and services, including the Syntrata™ platform and Capture Dx™, we may also ask you to voluntarily provide information regarding your laboratory environment, the types of diagnostic workflows you manage, your experience with our products, and your contact preferences.
How We Use Your Information
When information is collected from you, we generally use it only to respond to your inquiry, process your request, or better understand your needs and provide you with better service. Specifically, we use your information to:
- Respond to contact form submissions and support requests
- Process beta access requests for Cortex Systems™ products
- Communicate product updates, release announcements, and relevant information
- Improve and personalize our website and platform experience
- Better understand the needs of pathology and laboratory professionals
Data Sharing
We may share your information with service providers we have engaged to help operate our website and deliver our services (such as email delivery and hosting infrastructure). These vendors are contractually bound to use personal information only to perform the services we have engaged them to provide. We do not share, sell, or lease personal information about you to any third parties for their marketing use. Cortex Systems™ will not use or share the personally identifiable information provided to us online in ways unrelated to the uses described above.
Data Security
Cortex Systems™ is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All data transmitted through our website is encrypted using industry-standard protocols.
External Links
The Cortex Systems™ website may contain links to other sites, including those of our parent company, Mopec Group. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. You are solely responsible for evaluating the privacy practices employed by those sites.
Contact Us
If you have comments or questions about our privacy policy, please visit our Contact Us page or email us at info@cortexsystems.io. A member of our team will respond to you promptly.
Policy Updates
Please check this privacy policy periodically to inform yourself of any changes. We reserve the right to modify or supplement this privacy policy from time to time without notice to you.